Step 4/4: Send command
Now that you’ve connected your rCell 300, explore Device Manager:
- Update device configuration – modify what the device checks in and how often.
- Update firmware – get new features and security patches.
- Request device logs – troubleshoot device issues remotely.
- Reboot – resolve any potential issues through a remote reboot.
- Apply commands to many devices simultaneously with Fleet Manager.
Update device configuration and modify parameters
Select a device on the Gateways page in Device Manager.
Click Actions and select Update configuration to modify what the device checks in and how often.
Make device-specific configurations
After you power up the device and verify it is in Commissioning Mode, you can access the device directly through the LAN interface at 192.168.2.1. The LAN interface has a DHCP server running on it to provide addresses in the range of 192.168.2.100 – 192.168.2.254, netmask 255.255.255.0. Review the documentation for the following menus for more on the settings and parameters you can update:
After you make configuration changes in the device, click Submit and Save and Apply to finalize the updates.
Apply configuration changes to a fleet of devices
Navigate to Files > Configurations in Device Manager.
Click Actions and select Upload file to add the configuration file you want to apply to a fleet of devices.
Navigate to Gateways and select the check boxes next to the devices you want to use the new configuration file.
Click Actions and select Update configuration to apply the same configuration to multiple devices.
Select the Compatible Product and Configuration File to apply to the selected devices, then click Update Devices. The devices will update upon next check-in.
Reboot your rCell 300 from https://cloud.multitech.com
Next time the device checks in it will receive the scheduled reboot. Note: The check-in interval is 4 hours by default. Cycle power to speed up the check-in process.
Cycle power to speed up the check in process
After queuing the reboot command, remove the rCell 300 power cable for 3 seconds, and then plug it back in. Note: It might take up to 5 minutes to boot up and check in with Device Manager again. When the rCell 300 finishes booting up and checks into Device Manager, Internet and Power LEDs will be steady green again.
Upon check-in, the reboot command will be delivered, and you’ll see the LEDs go yellow again as it goes through remote reboot and check-in process.
Rebooting
Reconnected
You can also confirm the command was completed on https://cloud.multitech.com
Contact Support
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