Step 4/5: Send command
Now that you’ve connected your rCell 300, explore Device Manager:
- Update device configuration – modify what the device checks in and how often.
- Update firmware – get new features and security patches.
- Request device logs – troubleshoot device issues remotely.
- Reboot – resolve any potential issues through a remote reboot.
- Apply commands to many devices simultaneously with Fleet Manager.
Reboot your rCell 300 from https://cloud.multitech.com
Next time the device checks in it will receive the scheduled reboot. Note: The check-in interval is 4 hours by default. Cycle power to speed up the check-in process.
Cycle power to speed up the check in process
After queuing the reboot command, remove the rCell 300 power cable for 3 seconds, and then plug it back in. Note: It might take up to 5 minutes to boot up and check in with Device Manager again. When the rCell 300 finishes booting up and checks into Device Manager, Internet and Power LEDs will be steady green again.
Upon check-in, the reboot command will be delivered, and you’ll see the LEDs go yellow again as it goes through remote reboot and check-in process.
Rebooting
Reconnected
You can also confirm the command was completed on https://cloud.multitech.com
Congratulations! You connected your rCell 300 and sent it a command.
Contact Support
Mon – Fri from 8am to 5pm CST support@multitech.com