Expanded Support Services

MultiTech’s comprehensive IoT tech support programs offer a full array of options to suit your specific needs. These services are aimed at protecting your investment, extending the life of your solution or product, and reducing total cost of ownership. Our seasoned technical experts, with an average tenure of more than 10 years, can provide IoT installation support, troubleshoot issues and help you with configurations. Warranties up to 5 years are available via MultiTech’s Extended Warranty program, which offers the convenience of overnight service* for optimal uptime.


  • Reduce total cost of ownership
  • Extend investment protection
  • Maximize solution or product up-time and reliability
  • Streamline resolutions
  • Provide up-to-date features and functions

Installation Support

Installation support to assist in operationalizing your MultiTech devices, trouble shooting and on-site surveys assessments of initial deployments.

Technical Support

At MultiTech, we’re committed to providing you personalized attention and quality service while providing you a quick response to your product support needs. We have several options of support for you to choose from.

For additional information on IoT support services as well as other service offerings, contact us.

Overnight Services

Overnight replacement services are currently available for U.S. customers

Extended Warranty

To give your peace-of-mind and protect your investment, our Extended Warranty Service Plans ensure your MultiTech products are covered for 1, 2, or 3 years beyond the manufacturer’s warranty with an optional Overnight Service plan.
Sensor & Software Integration
Custom ASIC

We are a vertically integrated team of engineers, scientists, and technicians specializing in design-through-manufacturing capabilities. Our expertise includes sensing, component authentication, low-energy circuit design, and complete "End-to-End" IoT solutions that optimize performance and cost across hardware, communication technology, and cloud-based applications.

Out-of-box rejects below 200ppm, internal yields above 99%
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Security of Supply: Customer OTD reporting consistently between 99% and 100%
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Proven track record in cost controls, design capabilities for continuous cost optimizations
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