Step 2/5: Connect Device
Connect rCell 300 to the Internet
Included:
rCell 300
Power Supply
Ethernet Cable
Cell & WiFi Antennas
Optional accessories available:
GNSS Antenna
Used for Satellite Location
SIM Card(s)
2 SIM slots available for failover
Choose initial connectivity
Alpha samples have cellular disabled by default. Login via Ethernet plugged into ETH1 and your computer. Alternatively, onboard via Ethernet and send a configuration from the cloud.
To connect the rCell 300 over cellular to Device Manager, unscrew the plate over the SIM ports.
Insert an active 3FF SIM card into SIM 1.
Login to the device locally via Ethernet connected to ETH1 and your computer to enable the SIM ports.
Login to the device using your browser. Note the default IP address is 192.168.2.1, but yours may be different depending on your setup.
Select advanced > accept the risk and continue.
Follow the steps to commission the device.
Login using the credentials you just created.
Select Network Router for the mode and hit “next” if the time is accurate.
Enable cellular and hit finish.
Once on the dashboard, hit “Save and Apply” in the top right corner.
Apply the configuration and confirm reboot.
Note: Rebooting a device may take a couple minutes. If your Cellular provider automatically provides an APN and doesn’t require a PIN, your rCell300 should automatically check in to MultiTech Device Manager.
If you accidentally hit “Skip All” during the First Time setup wizard or your Cellular provider requires an APN or PIN, add them under Cellular > Cellular Configuration.
Troubleshooting cellular connection
- Make sure both cellular antennas are connected properly.
- Make sure the SIM card is inserted properly to the proper SIM slot that matches the web UI setup (SIM 1 or SIM 2).
- Make sure the SIM card is activated and has an active data plan. If not, please contact your SIM provider.
- If you need an APN and don’t have one, ask your SIM provider for an APN.
- Ensure cellular signal and network are available at the device setup location .
- Check mPower web UI for cellular status and debugging. Our support team will be able help you with this if needed.
- If your SIM card requires a SIM pin or username and password in order to connect to cellular network
Heads Up: This rCell 300 has a DHCP server on it, and will be assigned a 192.168.2.1 IP address by default.
When using Ethernet ETH1/LAN port for local configuration, the router assigns connected assets a 192.168.2.x IP address using its built-in DHCP server.
When using Ethernet ETH2/WAN port for Internet access, do not connect the router to a network which uses 192.168.2.x IP addresses.
Connect Ethernet cable to rCell 300 ETH2/WAN port (the outermost Ethernet port) and wall jack that can reach the Internet. Then connect the power cable to the rCell 300 and the wall outlet, like so:
Troubleshooting
You’ll need to connect your device to a computer for local configuration. Connect an ethernet cable to the MTR3 ETH1 port and your computer. Ensure the computer either uses DHCP-assigned IP address, or static IP address 192.168.2.1 / mask 255.255.255.0 / gateway 192.168.2.1 / DNS 8.8.8.8 & 1.1.1.1. In your computer browser, go to https://192.168.2.1 and follow on-screen instructions.
If the Internet LED is not solid green, it means the device can’t reach the Internet. Please confirm that you can reach the internet with that setup.
2x pulsing green LEDs means the device can reach the internet but it can’t authenticate with MultiTech Cloud. Please call support if you need assistance: +1 763-717-5863
Yellow LEDs means the device is still booting up, which takes up to 5 min. Please wait until LEDs turn green.
GNSS will likely flash green (not be steady green). This is normal if you don’t have GPS.
Known issue: the LEDs bleed slightly. It may not be clear if e.g. Internet is flashing green or if it’s GNSS. We are aware of this issue and fixing it in the next hardware release.
If your rCell 300 appears similar to the image below, go to the next step:
Contact Support
Mon – Fri from 8am to 5pm CST support@multitech.com