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Retail, Food Service & Hospitality

MultiTech helps retailers, restaurants, and hospitality operators improve efficiency, reduce costs, and enhance customer experiences with reliable connectivity.

MultiTech products play a key role in connected retail and food service operations. Our gateways and sensors link refrigeration, energy, and environmental monitoring systems to central management platforms. Partnering with integrators and OEMs, MultiTech enables compliance, efficiency, and insights that protect inventory and enhance customer experience.

Contact MultiTech to learn how to improve equipment uptime, reduce energy costs, and ensure safety and compliance across retail, food service, and hospitality environments.

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Smarter, More Reliable Operations

Our LoRaWAN® and cellular IoT solutions enable energy and equipment monitoring, food safety compliance, predictive maintenance, occupancy tracking, and secure payment infrastructure — all from a single, scalable platform. Whether it’s keeping kitchens running, managing store energy use, or optimizing guest comfort, MultiTech gives operators the real-time insights they need to deliver consistent, safe, and profitable operations.

Grocery

Bakeries, Delis & Prepared Foods

We help the worlds largest grocery retailers ensure food safety, reduce energy costs, and improve operational efficiency.

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Restaurants

QSR, Fast Casual, Full Service & Fine Dining

Reduce downtime by monitoring current draw to detect anomalies and predict or indicate equipment wear or failure early.

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Catering & Food Service

Contract Food Service, Mobile Catering

Monitor critical asset usage and facility energy consumption to improve operational efficiency, optimization and performance.

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Convenience Stores

C Stores and Retail Service Providers

Learn why the worlds largest convenience stores rely on MultiTech today for connectivity to safeguard food, improve compliance, cut energy costs, and keep operations running smoothly.

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Hotels, Resorts, Travel & Tourism

Cruise LInes, Casinos, Theme Parks & Rentals

Reduce downtime with scalable solutions that deliver secure, more reliable, and sustainable ways to improve guest satisfaction. 

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Event & Entertainment

Convention Centers, Stadiums & Arenas, Theaters & Concert Halls

The top stadiums, arenas, theaters, and concert halls rely on our solutions today. Learn how IoT can optimize operations, reduce costs, and improve attendee experiences.

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10 Common Applications of IoT in Retail, Food Safety & Hospitality

Cold Storage & Refrigeration Monitoring

Example Deployment

Major QSR chains use wireless LoRaWAN sensors to monitor walk-in coolers and freezers, ensuring compliance with HACCP and FDA rules.

Benefits / Value Delivered

  • Prevents food spoilage
  • Reduces waste
  • Provides automated compliance logs Lowers insurance claims

MultiTech Products Used

LoRaWAN Temp Sensors, rCell 300 (backhaul)

Example Deployment

Grocery chains and food service providers automate temperature and cooking cycle records for HACCP audits.

Benefits / Value Delivered

  • Eliminates manual checklists
  • Ensures audit readiness
  • Reduces labor costs
  • Minimizes health-code violations

MultiTech Products Used

LoRaWAN Sensors & DeviceHQ

Example Deployment

Hotels and restaurants deploy current transformers (CT300) to track HVAC, kitchen appliances, and laundry systems.

Benefits / Value Delivered

  • Identifies energy hogs
  • Reduces utility spend by 10–20%
  • Extends equipment life through early failure detection

MultiTech Products Used

CT300 Wireless Current Transformer & Conduit Gateways

Example Deployment

Casinos and resorts use IoT power monitoring and vibration sensors to detect equipment anomalies in HVAC and refrigeration units.

Benefits / Value Delivered

  • Reduces unplanned downtime
  • Avoids costly repairs
  • Extends equipment lifespan

MultiTech Products Used

Current Transformer CT300 & LoRaWAN Vibration Sensors

Example Deployment

Conference centers and hotels use LoRaWAN CO₂, humidity, and occupancy sensors to optimize HVAC and guest comfort.

Benefits / Value Delivered

  • Enhances guest experience
  • Supports WELL/LEED certifications
  • Lowers energy usage

MultiTech Products Used

LoRaWAN IAQ Sensors & Conduit AP 300

Example Deployment

Retailers deploy smart shelving with LoRaWAN weight sensors to detect low stock in real-time.

Benefits / Value Delivered

  • Improves inventory accuracy
  • Reduces out-of-stocks
  • Enhances sales and customer satisfaction

MultiTech Products Used

LoRaWAN Sensors & MultiTech Gateways

Example Deployment

Restaurant groups monitor multiple outlets’ refrigeration, energy, and equipment health from HQ dashboards.

Benefits / Value Delivered

  • Centralized visibility
  • Reduced site visits
  • Lower operational costs across chains
  • Increased Compliance

MultiTech Products Used

rCell 300 Industrial Router & Conduit 300 Gateway

Example Deployment

Smart hotel rooms adjust lighting, HVAC, and occupancy automatically; integrated with mobile apps.

Benefits / Value Delivered

  • Improves guest satisfaction
  • Increases sustainability scores
  • Supports premium pricing

MultiTech Products Used

rCell 300 & LoRaWAN Sensors

Example Deployment

LoRaWAN sensors integrated into kitchens for early hazard detection.

Benefits / Value Delivered

  • Enhances safety
  • Reduces insurance premiums
  • Mitigates downtime from incidents

MultiTech Products Used

LoRaWAN Sensors & Gateways

Example Deployment

Resorts and cruise lines use cellular IoT trackers for perishable food shipments.

Benefits / Value Delivered

  • Ensures product integrity
  • Reduces spoilage in transit
  • Supports compliance with FSMA

MultiTech Products Used

rCell 300 & Embedded Cellular IoT Modules

Want smarter operations that delight customers and protect your bottom line?

Contact MultiTech to learn how our IoT connectivity can improve equipment uptime, reduce energy costs, and ensure safety and compliance across retail, food service, and hospitality environments.

MultiTech is a proven partner to operators delivering the data insights needed to deliver consistent, safe, and profitable operations.

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Your Application. Our Solutions. One Connected Ecosystem.

Connecting Kitchens, Stores, and Guests with Reliable IoT

MultiTech delivers scalable IoT hardware and connectivity that helps retailers, restaurants, and hospitality operators monitor equipment, ensure food safety, reduce energy costs, and enhance the guest experience

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Retail, Food Safety & Hospitality Frequently Asked Questions (FAQ's)

How can IoT improve operational efficiency in my stores, kitchens, or guest facilities?

IoT automates monitoring, eliminates manual checks, and provides real-time alerts to cut waste, reduce downtime, and save labor.

Learn more about MultiTech’s solutions that improve operational efficiency: CT300 Wireless Current Transformer, LoRaWAN Sensors, Conduit 300 Gateway

What role does LoRaWAN play compared to Wi-Fi or cellular in food service or hospitality?

LoRaWAN = low-power, long-range, cost-effective for sensors; Cellular = secure, always-on backhaul for remote or multi-site deployments.

How can IoT help us meet food safety and compliance regulations (HACCP, FDA, USDA)?

Sensors continuously log refrigeration, cooking, and storage conditions; generates audit-ready records for compliance.

What are the most common IoT use cases in retail, food safety, and hospitality?

Cold storage monitoring, energy usage, predictive maintenance, air quality, food safety, smart shelves, guest comfort.

How much does it cost to deploy IoT sensors across multiple sites?

Costs vary, but LoRaWAN sensors are cheaper to install and maintain than wired alternatives. ROI achieved quickly through reduced waste.

What kind of ROI can we expect from IoT in retail, restaurants, or hotels?

10–20% reduction in energy waste, fewer equipment failures, labor savings, faster compliance reporting. ROI in 12–18 months.

Is installation disruptive to operations?

No. Most devices are non-intrusive, wireless, and quick to install — no rewiring or downtime needed.

How do we manage and scale IoT deployments across multiple locations?

IoT platforms + MultiTech gateways allow centralized monitoring, fleet management, and dashboard integration across all facilities.

Are IoT networks secure enough for sensitive retail or guest environments?

Yes. Cellular + LoRaWAN use AES-128 encryption and integrate with enterprise IT security policies (PCI, GDPR).

Who typically owns and manages IoT deployments — IT, facilities, or operations?

IT manages security, facilities oversee monitoring, and channel partners/integrators often handle deployment/support.

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