Step 1/4: Overview
Migrate from DeviceHQ API to Device Manager API (~30min)
We've re-architected DeviceHQ APIs into more usable, reliable, scalable,
and secure APIs on MultiTech's new Device Manager.
This guide will help you migrate from the DeviceHQ API to Device Manager APIs - getting missed check-ins and gathering cellular data via API for troubleshooting device connectivity.
Pre-requisites:
DeviceHQ account with API access
Device Manager account & API key
We’ll show you how to get these if you don’t have them already.
A tool for testing APIs e.g. Postman
Optional but strongly recommended:
A test device
You can also simulate a device as a new user.
Get your Device Manager API key and add it to the header for your requests
1. If you haven't already, create an account: https://cloud.multitech.com
2. Create and copy your API key: https://cloud.multitech.com/api/keys
Don't know your API key anymore? You can also rotate it, like so:
3. Open Postman or your preferred API testing tool.
4. Add your API key as "x-api-key" to the header of your request, like so:
Important: Ensure Accept-Header "application/json, application/problem+json" is also sent as part of the header. It may be hidden. Accept "*/*" also works.
Now we're ready to get missed check-ins for all your gateways.
Contact Support
Mon – Fri from 8am to 5pm CST support@multitech.com